As part of our Managed IT Services, Mitchell Ideas offers a unique 5×10 Managed Service Desk to provide clients with IT Support. The Managed Service Desk is manned by trained and certified IT staff focused on resolving issues at the first point of contact.
Our model ensures that our team is consistent across changes within our clients’ environment, supported by robust processes and procedures. This minimises the cost and inconvenience associated with any client impacting event.
The Mitchell Ideas Service Desk solution can be tailored to your specific needs, whether it be standard business hour support or 5×10 or more.
We are a one stop shop to provide you with Managed IT Services, ERP/CRM Solutions and Software Solutions for your business.